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Privacy Policy

The Vacuum Doctor respects your privacy. This policy explains what information is collected and how it is used.

Information we collect

When you make an enquiry we collect the details you provide: your name, phone number, email address, service address, Dyson model and a description of the fault. We do not collect payment card details through this website.

How we use your information

Your information is used solely to respond to your enquiry, quote and schedule repair work, supply parts, and follow up on completed jobs. We do not sell or rent personal information to third parties.

Storage and security

Enquiry details are stored securely and retained only for as long as needed to service your repair and meet record-keeping obligations. Reasonable technical and organisational measures are used to protect against unauthorised access.

Third parties

Limited information may be shared with parts suppliers where required to source a component for your machine. This website may also embed content from third parties such as Google Maps and YouTube, which are subject to their own privacy policies.

Access and correction

You may request access to the personal information we hold about you, or ask for it to be corrected or deleted, by contacting us using the details below.

Contact

Questions about this policy can be directed to davidrepairsdysons@gmail.com or 0450 206 091.